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Hilton Newcastle Gateshead Hotel, Newcastle upon Tyne

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From113US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bottle Bank, Newcastle upon Tyne, United Kingdom, NE8 2AR

Hilton Newcastle Gateshead is positioned along the Quayside, offering scenic views of the River Tyne. The hotel stands out for its unique architectural style and is in close proximity to key cultural landmarks. It serves as a prime hub for both leisure and business travelers. Historical sites, vibrant nightlife, and shopping venues are all within walking distance.

Location

Situated between the iconic Tyne and Swing Bridges, the hotel is within a five-minute walk across the pedestrianized Millennium Bridge to the city center. The central train station is a short five-minute taxi ride, linking visitors to Edinburgh, York, and London. Local attractions such as the Baltic Centre for Contemporary Art and Newcastle Castle are also nearby, enhancing the hotel’s appeal as a central accommodation choice.

Rooms

The hotel features 254 rooms, each equipped with modern conveniences such as 24-hour room service and air conditioning. Many rooms offer scenic river views and access to the Executive Lounge with complimentary refreshments. The spacious accommodations include thoughtful touches like laptop-compatible safes and large work areas. Some rooms also provide private balconies and fluffy bathrobes for added comfort.

Eat & Drink

Windows on the Tyne is the hotel’s riverside restaurant, offering a range of à la carte meals and kids' menus. The restaurant combines high ceilings with clever lighting to create a cozy atmosphere. The menu features comfort foods, including steaks, pastas, and salads, alongside drinks and light bites. Children under five enjoy complimentary breakfast from the buffet, making dining a family-friendly experience.

Leisure & Business

Guests have access to various leisure options, including an indoor pool, sauna, and steam room. A small gym is available in the basement for fitness enthusiasts. The hotel also accommodates business needs with flexible meeting spaces for up to 500 guests, supported by a dedicated events team. Additional amenities include late check-out for added travel flexibility where available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
3 persons
34 m² 
Heating
Air conditioning
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Double Room
Max:
2 persons
28 m² 
Bed options:
2 Double beds
Sea view
Heating
Air conditioning
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Executive Queen Room Mobility accessible
Max:
2 persons
28 m² 
Bed options:
1 Double bed
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Newcastle upon Tyne3300 ft
Airports
Newcastle (NCL) 8.9 mi
Durham Tees Valley (MME) 39.3 mi
Train
Newcastle Train Station2700 ft
Bus
Bus stop1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Bottle Bank, Newcastle upon Tyne, United Kingdom, NE8 2AR
Map view
street view
Bottle Bank, Newcastle upon Tyne, United Kingdom, NE8 2AR
Nearby
Night club
Newcastle Castle
2000 ft
Market
The Quayside
1900 ft
Bridges
The Tyne Bridge
1600 ft
Bridges
High Level Bridge
800 ft
Bridges
Swing Bridge
600 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1200 ft
Museums
St Mary's Heritage Centre
500 ft
Gallery
Side Photographic Gallery
1200 ft
Restaurants
River Beat Quayside
500 ft
Pipewellgate
By The River Brew Co
700 ft
Hillgate Quays Gateshead
The Head Of Steam
700 ft
Half Moon Lane
Estate Tea Co
800 ft
High Level Parade 12 Wellington Street
Khans Tandoori
900 ft
2 Dewhurst Terrace
Raval Indian Brasserie & Bar
1300 ft
Church Street On the Tyne Bridge
Sambuca Quayside
1300 ft
Watergate Buildings 57-60 Sandhill Quayside
The Brasserie at Sage Gateshead
1100 ft
St. Marys Square
Slug & Lettuce Quayside Newcastle
1900 ft
Exchange Buildings 63 Quayside
Sabatini
1900 ft
25 King Street Newcastle-on-Tyne

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
spacious rooms
friendly staff
minor aesthetic issues
one receptionist's attitude
7.2/10
Very good
Rooms
6.7
Location
8.1
Service
7.8
Dining
7.3
Guest reviews
7.2/10
based on 12 reviews
4/5 based on 3864 reviews
8.2
8.2/10based on 4047 reviews
#10 of 20 hotels in Gateshead based on Tripadvisor
Sarah
United States of America, February  2024
8.6/10

I absolutely loved my stay at the hotel! The rooms were spacious with a luxurious walk-in shower, all at a fantastic rate. The service was top-notch, with friendly and helpful staff, although one receptionist could improve their attitude. The location was fabulous for exploring the town and within walking distance of the Newcastle quayside. The dining experience was excellent, offering a variety of options until noon on Sundays. The facilities were well-run and provided by pleasant staff, making it a great value for money.

Rooms
9.0
The rooms were sincerely appreciated by us, big with a walk-in shower, and at a great rate.
Service
8.0
The staff were all friendly and helpful, although one receptionist's attitude could use some work.
Location
8.0
The location was fabulous for going into town and avoiding a city center location, although it was on the 4th floor with minor aesthetic issues.
Dining
9.0
The dining experience was excellent, with a lot of choice and well-run by pleasant staff.
Facilities
9.0
The facilities were well-maintained and provided a welcoming atmosphere, offering great value for money.
spacious rooms
minor aesthetic issues
Harry
United Kingdom, February  2024
9.0/10

The hotel had a lovely room overlooking the River Tyne right at the elevators, making the stay quite delightful. The service was exceptional, with a lovely touch for my sister's birthday and a stunning view from the room in the city center. Though the parking charges were considered high, the location was amazing with great views of the river and proximity to the city center. The dining options were expansive and absolutely amazing, offering a delightful experience.

Rooms
9.0
The rooms looked as good as the lobby and were lovely, especially with the view of the River Tyne from the balcony of my executive suite.
Service
9.0
The service was top-notch; the staff upgraded our room for my sister's birthday, provided champagne, and assisted promptly.
Location
9.0
The location was excellent with a great view of the river, close to the city center, and easy to reach from the train station.
Dining
9.0
The dining experience was absolutely amazing with expansive options that catered to all preferences.
Facilities
9.0
The hotel facilities were impressive, from the restaurant to the leisure facilities, offering a well-rounded experience.
great view
high parking charges
Tom
United Kingdom, February  2024
6.4/10

I found the hotel to be a mixed experience. The rooms were clean but somewhat dated, and the noise from the adjoining function room was bothersome. The view from the room fell short of expectations, and the mattress was uncomfortable. On the positive side, the staff were incredibly helpful and friendly. The location was outstanding with great views of the Tyne Bridge, but the dining options were overpriced for the quality provided.

Rooms
5.0
The room was very basic, clean but looked tired. The mattress was terrible, and the view did not match the description.
Service
9.0
The staff went above and beyond for us; very friendly and efficient.
Location
8.0
The location was outstanding overlooking the Tyne Bridge.
Dining
5.0
The dining experience was overpriced for the quality offered.
Facilities
6.0
Some facilities felt basic and not up to par.
David
United States of America, February  2024
8.2/10

Despite telling them we were there to meet friends while celebrating our anniversary, the hotel provided a spacious and clean room. The staff was professional and kind, offering lots of information to make our experience wonderful. The location, though dated compared to other Hilton Hotels, was perfect for the show we attended. Dining was plentiful and fresh but a bit pricey. Overall, a good stay with a few minor drawbacks.

Rooms
9.0
Our room was spacious and clean.
Service
9.0
The staff was professional, kind, and provided lots of helpful information.
Location
7.0
The location was perfect for the show we attended, although it could be better compared to other Hilton Hotels.
Dining
8.0
The dining experience was enjoyable with plenty of fresh choices, but slightly on the pricey side.
Facilities
8.0
The facilities offered were good.
Fred
United Kingdom, November  2023
6.4/10

I had a mixed experience at the hotel. The room was not as luxurious as expected, more on the budget side, but it did have a decent size TV. The staff were unbelievably amazing though, even though they didn't have some spirits available and couldn't make my preferred Negroni, they still went above and beyond to accommodate me. The location was convenient, being away from the hustle and bustle but still close to town, even though the ambiance felt a bit impersonal. The dining options were disappointing with limited and overpriced choices, but the facilities were decent.

Rooms
5.0
The room was poor and not deluxe as described, more basic, but it had a decent size TV.
Service
9.0
The staff were unbelievably amazing, although they couldn't provide certain spirits or make a specific drink, they still went out of their way to help. They even cooked me some hash browns separately.
Location
7.0
The location was convenient, away from the hustle and bustle but within walking distance to town. However, having to pay for parking was a downside.
Dining
5.0
The dining experience was disappointing with limited options at high prices.
Facilities
7.0
The facilities were decent overall.
William
United Kingdom, October  2023
8.4/10

I absolutely loved my stay at this hotel! The location was fantastic, offering stunning views of Newcastle and being close to the city center. The rooms were nice and quiet, but I wished they were better lit. The service was top-notch, with lovely staff and convenient amenities. The dining experience was delightful, offering a good selection of delicious dishes. Overall, a great value for money.

Rooms
8.0
The rooms were nice and quiet with good views of Newcastle, but could have been lit better. They offered the usual amenities such as a flat-screen TV, air conditioning, and a refrigerator. Internet access was provided by the hotel.
Service
7.0
The service was lovely, with good breakfast and easy parking. The staff, although initially doubtful, turned out to be friendly. However, they seemed robotic at times, except when showing to the table.
Location
9.0
The location was great, right near the city center and Quays, offering a beautiful sight of the Tyne Bridge and easy access to all the main interesting points in Newcastle.
Dining
9.0
The dining experience was lovely, with a good selection and value for money. Everything I wanted was on the menu, and the room was equally nice.
Facilities
9.0
The facilities were amazing, providing everything needed for a comfortable stay.
Emma
United Kingdom, October  2023
7.2/10

The hotel's location is fantastic, making it easy to explore Newcastle. The rooms, although clean, were a bit stuffy with loud air conditioning. The service was friendly but the value for money was not the best. The facilities offered were decent overall.

Rooms
6.0
The rooms were basic and clean but looked tired. The air conditioning was loud, and the room felt a bit stuffy. There was also a shortage of towels.
Service
7.0
The staff were very helpful and friendly, but the overall value for money was not great. However, they were apologetic and accommodating.
Location
9.0
The hotel's location is fantastic, just a short walk to great restaurants and sights in Newcastle. Perfect for exploring the city.
Dining
7.0
Some dishes were amazing, while others were disappointing. The variety of options was good overall.
Facilities
7.0
The hotel's facilities were decent. Nothing extraordinary but enough for a comfortable stay.
Great location
Loud air conditioning
Billy
United Kingdom, August  2023
6.8/10

The hotel had some issues with cleanliness and room standards, but the service was exceptional and the location offered great views and proximity to the city center. The dining experience was satisfactory with some high-quality options available.

Rooms
5.0
My room had some unpleasant stains on the carpet, and it appeared dusty near the air conditioning unit.
Service
9.0
The staff, especially Kirsty, was exceptionally helpful and accommodating, which made our stay pleasant.
Location
8.0
The hotel overlooked the Tyne Bridge and was conveniently located for exploring the city center.
Dining
7.0
The dining experience was generally good with a variety of quality options available.
Facilities
6.0
The hotel offered standard facilities that met our basic needs.
Friendly staff
Room cleanliness
Michael
United Kingdom, June  2023
6.6/10

The hotel is well placed in the town center, close to key attractions, with friendly service yet lacking in communication skills leading to unexpected charges. The dining experience had its ups and downs. A bit pricey for what is offered.

Rooms
7.0
The room had a slight fishy smell, probably from the curtains below building work, but overall, it was decent.
Service
5.0
The service was a mix of helpfulness and poor communication skills, which led to unexpected charges. Friendly staff but lacking in welcoming gestures.
Location
8.0
The hotel's location was great for exploring Newcastle and Gateshead attractions, with a smiley and helpful front desk attendant. However, information about restaurant closures was not adequately communicated.
Dining
7.0
The dining experience was good overall, though some hiccups like tables being reassigned during breakfast and cold food could have been better. No included breakfast adds to the expenses.
Facilities
6.0
Some facilities were lacking in communication and attention to detail, affecting the overall guest experience.
great location
poor communication
Paul
United Kingdom, May  2023
6.0/10

The hotel offers a fantastic view of the swing bridge and the Newcastle skyline. However, the rooms were not as clean as expected, with several cleanliness issues noted. The lack of milk was a downside, but there were enough plug sockets for convenience. The service quality varied from friendly and helpful to poor communication leading to unexpected charges. The location was convenient for exploring the town but required payment for parking. The dining experience had good options but fell short in terms of quality. Overall, a mixed experience with room for improvement.

Rooms
5.0
The room had a fantastic view of the swing bridge and Newcastle skyline but cleanliness was a major issue with various unhygienic findings.
Service
6.0
The service was a mix of friendly and helpful interactions but also included poor communication leading to unexpected charges.
Location
7.0
The hotel's location was convenient for exploring the town and nearby attractions, although parking required an additional fee.
Dining
6.0
The dining options had variety but lacked quality in some dishes.
Facilities
Katharine
United Kingdom, May  2023
7.4/10

The hotel was a bit subpar for a Hilton, lacking in cleanliness and amenities like a hairdryer, shampoo, and conditioner. However, the location was perfect for exploring the city, and the service was helpful and friendly.

Rooms
6.0
The rooms could be cleaner and lacked basic amenities like a working hairdryer and essential toiletries.
Service
7.0
The service was helpful and friendly, although there were some lapses in providing full information.
Location
9.0
The location is ideal for walking to shops, restaurants, and major attractions like the Sage; perfect for exploring the city.
Dining
8.0
The dining offerings were good with a wide breakfast buffet selection, despite some layout issues.
Facilities
7.0
The hotel facilities were decent, though lacking in quality assurance for some products.
Joseph
United Kingdom, April  2023
8.4/10

The hotel had spacious rooms, larger than expected, but with some noise challenges at night. The service was excellent, with super friendly and helpful staff. The location was perfect for the show we attended, with a fab view from our room. The dining experience was great, with a good selection of freshly made food. The facilities were top-notch, offering everything we needed for a comfortable stay.

Rooms
7.0
The rooms were spacious enough for our young family, larger than expected, but a bit noisy at night.
Service
9.0
The staff were super friendly and helpful, making our stay enjoyable.
Location
8.0
The hotel's location was perfect for the show we attended, offering a fab view from our room.
Dining
9.0
The dining experience was great, with a plentiful selection of fresh food available.
Facilities
9.0
The facilities were top-notch, meeting all our needs during our stay.
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31Jan2025Select date
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01Feb2025Select date
Rooms and Guests2 Guests, 1 Room